Enterprise effectiveness: reimagining work  organization-wide

Internal op/org model capability optimizes cross-functional transformation

Project Summary

Client: One of the largest integrated health care delivery and financing systems in America

Challenge: Siloed external consulting engagements led to unactionable recommendations and overspend

Approach: Create internal op/org model function to utilize organizational expertise

Outcomes: Increased contribution to internal projects, substantial financial impact, significant reinvestment

Challenge

The client engaged several external consulting firms to help guide and prepare its organization for substantial change. Without a central authority governing when and where to use external firms, however, these projects led to: ​

  • Unactionable insights from firms with limited understanding of client’s internal organization​
  • Conflicting methods and outcomes that counteracted inter-departmental growth​
  • Sub-optimal ROI

Approach

Executive thought leaders created Enterprise Effectiveness, an internal op/org model function. This capability: ​

  • United all op/org efforts within a single cross-department team​
  • Delivered detailed recommendations with external objectivity​
  • Worked with sponsors to design and implement department-specific solutions

Outcomes

The op/org model capability contributed to: 

950+

Projects completed and in flight

$1 Billion

Impact by the end of 2022

41%

Invested back in the client enterprise

You may also like

Lightbulb glowing in dark

Saving $56M and enhancing integrated care with real-time automation

Machine learning predicts high-complexity patients and doubles diagnostic capacity

Read More
Prescription medication against bright pink background

Driving $300K and liberating pharmacist time

Central verification queue expedites prescription delivery and improves quality of care

Read More
One young businesswoman making a presentation speech.

Saving $200K and streamlining prior authorization

Natural language processing automates medical review and improves patient experience

Read More

© 2022. All Rights Reserved, Lumevity LLC. | Privacy Policy